As a customer, you have seven working days (starting the first day after delivery of your items) to inform us that you desire to cancel your purchase. This excludes downloads. If you wish to cancel your order, please inform us in writing (via email, letter or fax) and return the product(s). Please note that you are responsible for cost and risk of returning the goods.
If for any reason you choose to waive your purchase, or if the product supplied by us is defective and cannot be exchanged, you will at all times be refunded the full purchase price. Normally you will receive your refund through the same means with which you made your purchase. For example, if you paid via PayPal, you will also receive your refund via PayPal return.