Home › Service › FAQ

FAQ

This page lists questions for which a standard reply is available. If you have a question not listed here, it may be answered by other readers through our Forum. If you need to send a question to our Customer Services department, please us the Feedback form available on the Service page.

FAQ

  • What are FAQs?

Login

  • Can I change my password and nickname?
  • Do I have to register separately for the E-weekly newsletter?
  • Help, I forgot my password!
  • How do I get at the log-in information?
  • I did not receive my user verification code for registration to your website services.
  • Can I select my own password?

Digital subscription

  • Who is eligible for an Elektor Digital subscription?
  • What are the advantages of an Elektor Digital subscription and the associated access to www.elektor-plus.com?
  • How much does a digital subscription cost, and how is the subscription rate set?
  • More questions about the Elektor Digital subscription?
  • Can I take out an Elektor Digital subscription for my company, school or university?

Elektor website

  • Is it secure to order on the site?
  • Is it possible to run a search across the entire website?
  • Can I also search by Elektor product number?
  • Where do I go with my complaints?
  • Where do I find Elektor books, CD-ROMs, PCBs, microcontrollers and magazines?

Downloads, free and paid

  • Elektor Credits... How does it work?
  • Why do I have to pay for downloads?
  • What’s happened to the Free Downloads we used to have?
  • Revoking Elektor Credits and back conversion to money.

Elektor Shop

  • How does the shopping cart work?
  • Can I also order if I live outside of the UK?
  • How do I pay for my order?
  • Are the prices on your website inclusive or exclusive of VAT?
  • Can I return a product I’ve ordered?
  • The product supplied is faulty. What should I do?
  • I want to order a product, but it appears to be impossible to order it through the website. Can I order in a different way?
  • I tried to place an online order. While checking out, I came upon a page linked to the bank that issued my credit card. On this page I was asked for a password. Why is that?

Miscellaneous

  • Can I purchase copies of articles already published?
  • I am a magazine subscriber. Can I use the website to change my postal address?
  • I am a subscriber and wish to cancel my subscription.

Subscribe now

Subscribe to our free
E-weekly Newsletter!

Enter your Email address:

Front Panel Express


Design your unique front panel with our free CAD software - it is quick and easy! Front Panel Express will machine your design with modern CNC technology. You will receive the panel exactly as you need it in a couple of days.
Instant download

FAQ

Before submitting questions, review our FAQ section!

Spotlight

Elektor 1990 through 1999

This DVD-ROM contains the full range of 1990-1999 volumes (110 issues, more than 2,100 articles) of Elektor Electronics magazine.