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Elektor Frequently Asked Questions

FAQ

Here you will find a compilation of answers to frequently asked questions. If your question is not listed here, please use our contact form.

    FAQS ABOUT LOGIN

    FAQS ABOUT THE SITE & SHOP

    • Can I order securely from your website?
    • How does the shopping cart work?
    • Can I order a product without registering?
    • How can I pay?
    • I have tried to place an online order using my credit card. After filling out my credit card details, I was asked for a password. Why is that?
    • MY CREDIT CARD PAYMENT WAS NOT ACCEPTED
    • The delivered product is defective. What should I do?
    • To whom to I address a complaint?

    FAQS ABOUT THE MAGAZINE

    • Why can I no longer find the magazine in my trusty newsstand(s)? It was there previously.
    • Is it possible to have my own project(s) published in your magazine?

    FAQS ABOUT OUR MEMBERSHIPS

    • What is the difference between a GREEN and a GOLD Membership?
    • How much does a Membership cost?
    • How and where do I modify my personal data?

    FAQS ABOUT COUPONS

    In this category, we answer frequently asked questions regarding coupons: how they work and how to use them properly.
    • What is a Coupon?
    • How does an Elektor coupon work?
    • My coupon is not / no longer working!
    • I'm not getting all discounts!


    CONTACT US